Below you can find some of our frequently asked questions. Isn’t your question one of them? Send us an email!
PLEASE NOTE: We do not give additional tour info. Just watch this site and/or follow our event-list on Facebook.
The show duration is approx. 110 minutes, including interval.
We try to start the show on schedule, but due to crowd management and/or people who all arrive at the same time (just before show start) it can happen that we are forced to start a bit late.
Our Magic Dome big top is wheel chair accessible, but we do not have wheel chair accessible toilets. We have a limited amount of Wheel Chair Accessible Seats and THEY ARE NOT AVAILABLE ONLINE. Due to the limited amount available every performance a visit with your wheelchair need to be applied for by email (minimum one day before the show) via pers@magic-circus.nl
If you buy regular tickets online and then contact us that you are coming with a wheelchair, it is possible that there are no more wheel chair accessible places available. In that case we do not offer refunds.
We only announce our locations a couple of weeks before our arrival. Especially during the pandemic regional contaminations can force us to make last minute changes to our tour schedule or to cancel certain locations. This is easier to do when no tickets have been sold yet. Besides that, we also strive to remain flexible in planning special performances for care homes and or primary schools who booked their own exclusive performance via the Dutch National Care Circus (www.zorgcircus.nl).
Circus originally is an elite cultural activity for adults. That is why Magic Circus does not focus 100% on children. We do awaken the child in everyone in our audiences. We always say our performances are also fun for kids. As care taker of a child you know best what your child likes, finds scary or dislikes. Magic Circus plays with emotions. Sometimes we are very thrilling (even for adults), the other minute we are funny or poetic. We’ve had babies that liked the colors of the lights, and 4-year olds refusing to enter the big top because they were afraid to do so. You know best if your child is ready or not.
Safety regulations force us to account for every person from 1 year or older in our big top with an entrance ticket because they are part of the maximal allowed capacity of the big top.
No. Every person has to purchase a tickets from the age of one year. So a one, two or three year old child also needs a ticket. Why? Because fire department regulations stipulate that every person aged one or above needs to be in possession of a ticket whilst at the circus.
No, just as in theaters and cinemas prams and buggies are not allowed in the circus auditorium. This due to safety measures as they prevent a smooth exit in case of an emergency. We can place them under the seating system (at your own risk). Circus staff can park the pram or show you were to park it to ensure that emergency exits are not blocked.
Your email address is required for the online ordering process, as we cannot send you the tickets otherwise. A phone number is useful for the exceptional case that we are forced to cancel a performance due to extreme weather conditions, technical errors or a lockdown due to a pandemic.
All seats are unnumbered, so whoever enters first is best seated within the purchased category. The Magic Dome circus tent opens approximately 15 minutes before the start of the performance; sometimes there is already a queue by then. The Magic Service Buffet with refreshments and tickets is opened from 30 minutes to 2 minutes before every performance.
Only when it says SOLD OUT are there no more seats available.
Are you trying to reserve on the same day before the performance, and does it start within 60 minutes? Then online ticket sales will have already stopped. This way, our box office team knows exactly how many tickets can still be sold. You can therefore still purchase tickets at the Magic Service Buffet at the circus. It is open from 30 to 2 minutes before every performance. Of course, we cannot guarantee you a ticket as always: they are only available while supplies last!
So always reserve on time and not last minute. Especially if you want to come and enjoy the show on a weekend.
YES YOU CAN! Naturally there can be quite a line just before the start of a performance, but if you arrive upon opening or just after opening of the box office (an hour before every performance) it would be no problem at all. So lets say you would like to purchase tickets for Sunday on Wednesday, no problem. Please do realize that bought tickets cannot be exchanged or refunded for other dates or showtimes and that if a show is fully booked even our Magic Box Office team cannot help you.
No. Well you can, but it doesn’t help. Online is online and not at the circus box office. But if you have a discount voucher, you can use the online code on it to book online, or bring the voucher to the box office. Beware that one discount voucher can be used for a discount price for max. 4 persons. If you want to be sure you have a seat, we advise to book online, especially for the weekend performances.
If you do not want to buy tickets online, you can also purchase your tickets beforehand at the box office on a previous show day.
Yes. There are two Dixi toilets in a truck accessible via steep steps only, so they are not wheelchair accessible. Parents are advised to not let their children go to the toilet unattended.
YES WE CAN! Magic Circus even has its very own Educational Department to coordinate school and BSO visits and projects. Be sure to visit our page on what we offer BSO’s and schools.